Delivery Policy
Draft pending legal review. This policy is editable placeholder content and must be reviewed and approved before launch.
Where we deliver
We deliver across Kenya. Delivery options at checkout include same-day delivery within Nairobi where available, standard Nairobi delivery, countrywide courier, and store pickup.
Delivery fees & timelines
Delivery fees are shown at checkout before you pay. Orders above the free-delivery threshold qualify for free delivery within Nairobi. Timelines depend on your location and are confirmed when your order is dispatched.
Receiving your order
Please inspect items on delivery where possible and report any issue within 48 hours. Proof of delivery is recorded for every dispatched order.